Steps for Free shipping and packaging Mail-In Program
Customer will need to notify Fujitsu America either call Toll Free 888-241-4060 option 2 or email
Send Mail to FCS_Memphis_Level2_Escalation@us.fujitsu.com to request the recycling service.
Customer will need to provide the following:
• Description and Serial number of the device to be recycled
• Valid email address
• Valid shipping address
Customer will receive a free prepaid shipping label by email and a box shipped to the customer provided address
Once box arrives, please affix the shipping label to the box, insert your device and ship to AnythingIT Inc. for environmentally compliant recycling.
CEDs are recycled free of charge.
IMPORTANT NOTICE REGARDING CUSTOMER DATA ON COMPUTER HARDWARE
You are responsible for all confidential data that may be stored on the Computer Hardware. Before you ship any Computer Hardware for recycling, you are responsible for: (a) deleting the data on the hard-disk drives and any other storage devices in the products; (b) backing up or transferring any data prior to deletion; and (c) removing any removable media, such as diskettes, CDs, or PC Cards.
For removing data on Computer Hardware, there are a variety of free data-wiping software applications available. By following the software manufacturer instructions to ensure data is removed from the machine prior to returning for recycling will protect your personal data.
Available Data Wiping Software –
Active@Killdisk - http://www.killdisk.com/
Eraser - http://www.heidi.ie/eraser/
Neither the Fujitsu America, Inc., nor AnythingIT Inc. nor any third party (including shipping service) will accept liability for lost data or software or dissemination of confidential information.